IMPROVE STAFF EFFICIENCY
WHILST LOWERING COSTS!
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To Save
Up To 60% On Your Staff Costs?
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We Grow Your
Business
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COOPERATION
COOPERATION
We Create Into
Reality
Wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring.
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Raise support Ticket
Need urgent support?
Call 01932 300 247
60% Lower Staff Costs
Perfect English
UK Working Hours
No Recruitment Fees
Overcoming Your Staffing Challenges
Staff outsourcing can be interpreted in various ways, but at Customer Support, it means assisting our clients in cutting down on staffing expenses by providing them with resources from the Philippines, India, and South Africa.
In the UK, finding productive employees to enhance business profitability is becoming increasingly challenging. The National Living Wage has risen to £11.44 per hour, resulting in a minimum annual salary of over £22,000 for entry-level positions. Employees with higher qualifications, experience, performance, or responsibilities will demand significantly higher pay.
Moreover, a growing sense of entitlement within the UK workforce has led to a mindset where simply showing up is seen as sufficient to earn a salary—some don’t even want to show up and prefer working from home. The days of hard work and pride in one’s output seem to be fading.
How can businesses that have endured so much hope to remain profitable in these challenging times?
The Benefits of Staff Outsourcing
Reduced Staff Cost
Customer Support can reduce the costs of your staff by up to 60% over normal UK Salary costs – this will make a big difference to your bottom-line profits.
More Productive Hours
The average UK employee will spend a maximum of 1,399 hours per annum at their desk after considering holidays and breaks. In the Philippines its 1,829 hours per annum – that’s a 20% increase in productive hours.
Better Attitude
In the Philippines the most highly prized jobs are in outsourcing working for Western Clients. Our CS love coming to work and value you their job with your Company. They will always give 100% commitment and effort to the role they have been hired to undertake.
What more could you wish for than an army of CS working for your business.
Why do we call ourselves Unique?
Were known for their skills, agility, endurance, and stealth, in modern times the term is also used to describe people who are quick, intelligent and resourceful – accomplishing tasks with finesse. This is a perfect description
We work in partnership with our clients and we handle the selection and recruitment of the CS, along with ongoing HR, Payroll and we also provide a desk in one of our offices for the Customer Support to work from. Our client manages their CS on a day to day basis as they would any other team member.
Our CS work UK hours and are in constant touch with their client by Teams, Zoom, WhatsApp, Skype, Slack or whatever systems the client prefers.
Our clients pay a simple and inclusive monthly fee that covers all the employment costs, office costs and our fees – the total cost is up to 60% cheaper than employing an equivalent employee in the UK.
| ROLE | FROM | UK BASIC | EMPLOYERS Nl | TOTAL | SAVINGS |
|---|---|---|---|---|---|
| Executive Assistant | €1,250 | €3,291 | €307 | €3,291 | 52% |
| Admin Assistant | €999 | €2,095 | €162 | €2,095 | 59% |
| IT Manager | €1,750 | €4,273 | €426 | €4,273 | 53% |
| B2B Outbound Calling | €1,050 | €2,112 | €164 | €2,112 | 54% |
| Bookkeeping | €1,100 | €2,358 | €194 | €2,358 | 50% |
| Accountant | €1,500 | €3,257 | €303 | €3,257 | 50% |
| Social Media | €1,260 | €3,007 | €273 | €3,007 | 44% |
| Graphics Design | €1,600 | €2,502 | €211 | €2,502 | 44% |
| WordPress | €1,225 | €3,189 | €295 | €3,189 | 44% |
| Paralegal | €1,600 | €2,170 | €172 | €2,170 | 44% |
Why choose Customer Support
If this is your first step into Staff Outsourcing, then you want to be sure you are working with the right partner. Here at Customer support we have designed our service to give you the confidence you need to take that leap.
You will be dealing with a UK Company
As a Customre Support client you will be doing business with a UK registered company whose Shareholders and Directors and UK citizens. You will be invoiced from the UK Company, and you will make payments into a UK Bank Account.
Most our Customre Support’s work UK hours so they are at their desks at the same time as you are. There are options for shift working if you need 24 hours coverage or if you need a night shift for batch processing of work while you sleep. We offer total flexibility.
English is one of the official languages in the Philippines and all our CS’s have excellent written and spoken English Language skills. In addition, as part of our screening process every candidate undertakes an English test before we put them forward to you.
With Customre Support there is no minimum contract term because we are confident you will want to stay with us for years to come. For the first 6 months of any new hire, we ask you give 1 weeks’ notice should you wish to terminate their employment.
Transparent Pricing
We do everything for you, from the whole recruitment process right through to providing a Desk & Computer in one of our centres. We are the Employer of Record and handle all the Payroll and HR for your staff in the Philippines.
We Only Hire the Best
Whereas in the UK you may be forced to hire as cheaply as possibly to make certain roles economical viable, Customre Support are able to hire the best talent and pay above average salaries whilst still saving you up to 60% on UK Staff costs.
Of course, we would love you to ask use to recruit for multiple roles from the start, but most of our clients start with just one Customre Support. We know when you see the benefits of working from Customre Support it won’t be long before your team grows.
Try before you buy
If you are considering using Customre Support for your next member of staff, we will agree a job specification and then run through the entire recruitment process at our risk. We will provide you with a minimum of 3 candidates to interview and only if you decide to hire will we ask you to sign any form of agreement or contract with us.
We have designed our services to provide lots of upsides to make your business run more efficiently and more profitably but with No Risks and No Downsides. There is no reason not to try Customre Support for your next hire – you’ll never look back.